When it happens.
getOnEarth.com

Privacy Policy

PRIVACY Effective: 5 May 2026 Last updated: 5 May 2026 v1.0
TL;DR — OnEarth is a real-life video platform. We collect what's necessary to run the app — your account info, the videos you upload, and where they were captured — so we can place them on the live map. We don't sell your personal data. You can delete your account and your videos at any time from inside the app or via getOnEarth.com/data-deletion.

1.Introduction

This Privacy Policy describes how OnEarth ("OnEarth", "we", "us", or "our") collects, uses, shares, and protects your personal information when you use our mobile application (the "App") and related services including the website at getOnEarth.com and the B2B licensing marketplace (collectively, the "Service").

OnEarth is operated by OnEarth Ltd. (the "Company"), and we are the data controller for personal information processed through the Service unless explicitly stated otherwise.

By creating an account or using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

2.Information we collect

2.1. Information you provide to us

CategoryExamples
Account dataPhone number, email, name, username, profile photo, biography, country, preferred language. Authentication is handled by Firebase Authentication (Google, Apple, or phone OTP).
User-generated contentVideos you record or upload, captions, categories you assign, comments, replies, reactions, likes, follow relationships.
KYC / payout informationIf you opt to receive payouts: name, address, government ID, tax form (e.g., W-9 / W-8BEN), bank or IBAN details. This information is collected and stored by Stripe — we receive only the status of your account.
Support communicationsMessages you send to support@getOnEarth.com or via in-app reporting.

2.2. Information collected automatically

CategoryDetails
LocationPrecise GPS coordinates and timestamp are attached to each video you record so it can be placed on the 3D globe. We do not track your continuous background location. Location is collected only while the app is in the foreground and only when you record or live-stream.
Camera & microphoneWhen you grant permission, we access the camera and microphone to record video and audio that you choose to upload. We do not access them passively.
Device & technical infoDevice model, OS version, app version, language, time zone, IP address, mobile carrier, network type, app installation ID, and device-signed cryptographic timestamps used to verify the source of recordings.
Usage dataScreens viewed, videos watched and for how long, content liked or shared, search queries, taps and swipes, ad impressions and clicks, session duration, crash logs.
Cookies & similar technologiesOn the web (getOnEarth.com, B2B portal) we use first-party cookies for authentication, session management, and aggregate analytics.

2.3. Information from third parties

If you sign in with Apple or Google, we receive a unique identifier and your email address. If you choose to share OnEarth content to other apps, those apps may share back basic interaction data (e.g., that you posted a link).

3.How we use your information

We use the data we collect to:

Legal basis (EEA / UK / Turkey): we process your data on the basis of (a) performance of our contract with you (running the Service), (b) your consent (where collected, e.g., for precise location and push notifications), (c) our legitimate interests (safety, fraud prevention, product improvement), and (d) legal obligations (e.g., tax, anti-money-laundering for payouts).

4.How we share your information

We do not sell your personal information. We share data only in the following situations:

5.Third-party services we use

We work with carefully selected service providers. Each has access only to the data necessary to perform its function:

ProviderPurposeData
Cloudflare (USA)Video transcoding, live-streaming, CDN delivery, security/WAFUploaded videos, IP, request metadata
Google Firebase (USA)Authentication (phone OTP, Google, Apple), push notifications (FCM), Remote ConfigPhone, email, device tokens
Mapbox (USA)3D globe and map tilesAnonymized telemetry of map use, IP
Stripe (USA / Ireland)Creator payouts (Stripe Connect), premium subscription billingIdentity, banking, tax forms (collected directly by Stripe)
Google AdMob (USA)In-feed advertisingAdvertising ID, device, ad interactions
PostHog (USA / EU)Product analytics (aggregate)Pseudonymous user ID, events
Sentry (USA / EU)Crash & error monitoringCrash logs, app version, OS version
Hive Moderation (USA)AI content moderation (NSFW, deepfake detection)Frames of uploaded videos
MaxMind (USA)IP geolocation (cross-checks against GPS)IP address
Hosting (Hetzner — Germany)Backend servers, primary databaseAll user data, encrypted at rest

6.Your rights and choices

You have the following rights regarding your personal data:

To exercise any of these rights, email us at privacy@getOnEarth.com. We will respond within 30 days.

7.Data retention

DataRetention period
Account profileUntil you delete your account.
Videos you publishUntil you delete them or your account. Videos already licensed to a buyer remain available to that buyer under their license — but are removed from public view.
Precise location of past videosSame as the video itself.
Server logs (IP, requests)90 days, then aggregated and de-identified.
Payout / tax records7 years (legal/tax obligation), separately from your active profile.
Moderation decisions2 years, for audit and appeal purposes.

8.Security

We take reasonable technical and organizational measures to protect your data, including:

No method of transmission or storage is 100% secure. If a data breach affecting you occurs, we will notify you and the relevant authorities within 72 hours where required by law.

9.International data transfers

OnEarth is a global service. Your data may be transferred to and processed in countries other than your country of residence — primarily Germany (our primary hosting region), the United States (where many of our service providers are based), and other regions where we operate.

For transfers from the EEA, UK, or Switzerland to countries without an adequacy decision, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, supplemented by technical safeguards (encryption, pseudonymization).

10.Children's privacy

OnEarth is not directed to children under 16. We do not knowingly collect personal information from anyone under this age. If you believe a child under 16 has provided us with information, please contact us at privacy@getOnEarth.com and we will delete it.

In jurisdictions where the digital age of consent is higher (e.g., certain US states, certain EU member states), we apply that higher threshold.

11.Regional notices

11.1. European Economic Area / United Kingdom (GDPR / UK GDPR)

If you are in the EEA or the UK, you have the rights described in Section 6, plus the right to lodge a complaint with your supervisory authority. Our EU representative is appointed under Article 27 GDPR; contact details available on request.

11.2. Turkey (KVKK)

If you are in Turkey, your personal data is processed under Kişisel Verilerin Korunması Kanunu (Law No. 6698). You have the rights set out in Article 11 of the law. Our Data Controller Representative is registered at verbis.kvkk.gov.tr.

11.3. California (CCPA / CPRA)

California residents have the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your CCPA rights, email privacy@getOnEarth.com or use the in-app account deletion flow.

11.4. Brazil (LGPD)

If you are in Brazil, your personal data is processed under Lei Geral de Proteção de Dados (Law No. 13.709/2018). Our Data Protection Officer (DPO) can be reached at dpo@getOnEarth.com.

12.Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via in-app banner and/or email at least 30 days before the changes take effect. The "Last updated" date at the top of this page always reflects the current version.

Previous versions are archived and available on request.

13.Contact us

OnEarth Ltd.

Privacy questions: privacy@getOnEarth.com

Data Protection Officer (DPO): dpo@getOnEarth.com

General support: support@getOnEarth.com

Web: getOnEarth.com

Delete my data: getOnEarth.com/data-deletion